University of Phoenix Online Certificates
Certificates
Professional Certificate Programs are the ideal way to expand your skills, improve your effectiveness, and add valuable credentials to your resume. At University of Phoenix Online, you can earn your professional certificate in the most efficient and convenient way possible - via the Internet.
Call Center Management Professional Certificate (CCP) is a six-course, application based, undergraduate level certificate program. Students enrolled in this program will learn about and develop critical call center management skills with an emphasis on both strategic and tactical call center personnel, operations, and customer relationship management. This program provides the forum for understanding, utilizing, and capitalizing on emerging trends in the call center environment. The CCP program also places an emphasis on the call center management body of knowledge aligned with the core competencies established by Call Center Industry Advisory Council (CIAC).
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The Certificate Program in Human Resource Management addresses issues which the human resource professional faces daily, from legal matters to staff recruitment and development. This program is designed for those who have functional responsibility to carry out the duties of an organization's human resource department; seasoned human resource staff members wishing to keep current; newcomers to the field requiring new knowledge and skills; and specialists wanting to broaden their knowledge.
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Operations & Supply Chain Management is a 6-course, application based, undergraduate level professional certificate program. Students enrolled into this program will address cutting edge issues and solutions faced by today's service and manufacturing industry professionals. Practitioner faculty will lead students through Strategic Supply Chain Management, Operations Management, Lean Manufacturing, Global Sourcing & Procurement, Integrated Logistics Management, & e-Commerce in Supply Chain Management. Students will address both domestic and global issues in supplier and customer relations, such as the need to collaborate on planning, forecasting, and replenishment of raw materials and finished goods.
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The Professional Certificate in Project Management focuses on the professional success of its students. It emphasizes real-world application with assignments designed to apply the newfound skills and knowledge to the workplace. Practical study materials, team activities, and presentations to the class foster teamwork, critical thinking, self-confidence, and application of project technical and leadership skills. This program is consistent with generally accepted project management principles, including the project management processes and knowledge areas.
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University of Phoenix Online offers one of the nation's most current and relevant Professional Certificate programs on the subject of Special Education. This widely recognized program addresses the most important issues that special educators face today, and provides the latest tools and techniques. The program consists of eight courses that each require six weeks. The courses are offered one at a time. A supervised student teaching experience in special education is also required for the Special Education certificate.
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- Complete 100% of the program via the Internet.
- Courses take only 5 to 6 weeks to complete.
- All instructors hold master's or doctoral degrees, and work in the fields they teach.
- Earn your professional certificate in just 6-7 courses.
- Call Center Professional Certificate
- Human Resource Management Certificate
- Operations and Supply Chain Management Certificate
- Project Management Certificate
Call Center Professional Certificate
Call Center Management Professional Certificate (CCP) is a six-course, application based, undergraduate level certificate program. Students enrolled in this program will learn about and develop critical call center management skills with an emphasis on both strategic and tactical call center personnel, operations, and customer relationship management. This program provides the forum for understanding, utilizing, and capitalizing on emerging trends in the call center environment. The CCP program also places an emphasis on the call center management body of knowledge aligned with the core competencies established by Call Center Industry Advisory Council (CIAC).
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Human Resource Management Certificate
The Certificate Program in Human Resource Management addresses issues which the human resource professional faces daily, from legal matters to staff recruitment and development. This program is designed for those who have functional responsibility to carry out the duties of an organization's human resource department; seasoned human resource staff members wishing to keep current; newcomers to the field requiring new knowledge and skills; and specialists wanting to broaden their knowledge.
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Operations and Supply Chain Management Certificate
Operations & Supply Chain Management is a 6-course, application based, undergraduate level professional certificate program. Students enrolled into this program will address cutting edge issues and solutions faced by today's service and manufacturing industry professionals. Practitioner faculty will lead students through Strategic Supply Chain Management, Operations Management, Lean Manufacturing, Global Sourcing & Procurement, Integrated Logistics Management, & e-Commerce in Supply Chain Management. Students will address both domestic and global issues in supplier and customer relations, such as the need to collaborate on planning, forecasting, and replenishment of raw materials and finished goods.
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Project Management Certificate
The Professional Certificate in Project Management focuses on the professional success of its students. It emphasizes real-world application with assignments designed to apply the newfound skills and knowledge to the workplace. Practical study materials, team activities, and presentations to the class foster teamwork, critical thinking, self-confidence, and application of project technical and leadership skills. This program is consistent with generally accepted project management principles, including the project management processes and knowledge areas.
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Special Education Certificate
University of Phoenix Online offers one of the nation's most current and relevant Professional Certificate programs on the subject of Special Education. This widely recognized program addresses the most important issues that special educators face today, and provides the latest tools and techniques. The program consists of eight courses that each require six weeks. The courses are offered one at a time. A supervised student teaching experience in special education is also required for the Special Education certificate.
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